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Welcome to Empower Support Services

Empower Support Service Is to ensure that the needs, expectations and well-being of our clients are top priority of everything we do. We pride ourselves on delivering NDIS authorised service to the NDIS approved participant all over Victoria. We strive to empower our participants to live life as independently as possible and offer qualified support staff to work with our participants, their families and carers.

Our Services

Accommodation & Tenancy

Our quality systems for our tenants and the homes in which they live include:

Regular housing inspections and maintenance reports,Tenancy satisfaction surveys and feedback mechanisms,Accessible choice and control initiatives to support tenants’ rights to select flatmates and have say about shared living (SIL) arrangements,Individualised tenancy accommodation agreements,Quality asset management systems,Centralised separate line management expertise for housing asset management and maintenance.These quality systems reflect and ensure The Disability Trust is able to realise our commitments to support the rights of tenants with disability.

Assistance in Travel& Transport

 PCS offers participants and their carers transport to hospitals/doctors’ appointments, social visits and shopping using our staff’s fully insured and roadworthy vehicles.​

Transportation support include :Supports that help independent travel by the parent and child including training and support to use public transport and transport-related aids and equipment (e.g. mobility aids such as wheelchairs and some scooters). ​Transitional plan arrangements for the reasonable and necessary cost of taxis or other private transport for children with on-going functional impairments who are not able to travel independently due to their disability

Assistive Products & Personal Care

PCS’ qualified and trained staff are there to take care of  your personal needs provided in your home, and this  includes help with daily self-care tasks such as :-​ eating , bathing , grooming , toileting , administering , medication

PCS staff are there to help you keep in touch with the community and enhance your community connections. This may include :-​ support worker visits ,phone calls contacts , group based community activities , social outings , shopping , banking , paying bills , keeping appointments , improved health and well-being e.g. gym, yoga, etc.We organise individual or group skills development and training equipped for participants’ comfort

Household Tasks

NDIS participants can choose PCS to help with household tasks and any jobs they struggle with such as cleaning, washing, dusting and mopping. PCS staff are well trained cleaning professionals and are available to clean your home on a weekly, fortnightly or monthly basis at a time that suits you. We will match our staff to your needs.

Community Nursing Care

PCS community nursing provides clinical nursing and/or personal care services to participants in their own home as part of the NDIS scheme. Community nursing services can assist with medication, wound care, hygiene and help with showering or dressing. Community nursing services can help to restore or maintain your health and independence at home and assist you to avoid early admittance to hospital or residential care.​

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Our Concerns